Last updated: 14 May 2026All payments are processed by Paddle.com, our Merchant of Record. Refund and tax-related requests are handled by Paddle in accordance with their applicable policies and buyer terms.
Refunds and WithdrawalsIf you would like to request a refund or exercise any applicable statutory withdrawal rights, please use the refund/support link provided in your Paddle receipt or contact Paddle through
paddle.net.For consumers residing in the
EU/EEA and the UK, you may have the right to withdraw from the purchase within
14 days of completing the transaction, in accordance with Paddle’s Refund Policy and Paddle Buyer Terms. Because this product is a
digital information product, this right may not apply if, during the 14-day period, you started downloading, accessing, using, or benefiting from the digital PDF guide or Google Maps links, where you agreed during the transaction for the product to be made available before the end of that period.
Digital Product NoticeThe product sold on this website is a
digital information product delivered electronically. The purchase includes access to:a digital PDF guide;curated Google Maps links.Access is provided after successful payment.This is
not a subscription product. There are
no recurring payments.
Tax RefundsIf you are a business buyer and believe you are entitled to a refund of sales tax, VAT, GST, or a similar consumption tax, please contact Paddle directly within
60 days of the relevant transaction date. Any tax refund request is handled by Paddle and may require one of the following, where applicable:a valid sales tax code;VAT number;GST number;tax exemption certificate.
No Travel ServicesThis website does
not provide: travel agency services; booking services; reservation services; accommodation; transport; guided tours; personal guide services; travel clubs; timeshare-related services.The purchase includes access to
digital content only.
Product Access and Delivery SupportIf you have questions about access to the digital product or delivery, you may contact us:
Email: dushaitilo@gmail.comPhone Portugal: +351 924 937 043
Phone Ukraine: +380 68 602 75 87
Business Information
Business name: Iryna Pasichnyk
Business type: Sole Proprietor
Tax ID: 3596807361
Country of registration: Ukraine
Business name: Lisbon Travel Guide
Website: https://lisbonbyiryna.com